How It Works
End-to-end IT asset management in six simple phases—so you can focus on building, not provisioning.
1Procure
Tap into our vetted supplier network to purchase or lease the exact hardware you need—no bulk orders, no sticker shock.
- Access to pre-negotiated enterprise pricing
- Choose from multiple vendors and models
- Flexible purchase options
- No minimum order requirements
2Configure & Ship
We pre-load each device with your MDM settings, security policies, and must-have apps, then ship ready-to-use gear directly to your team.
- We install MDM and security configurations
- Custom app deployment based on role
- Direct shipping to remote employees
- Real-time tracking and delivery notifications
3Monitor & Maintain
From a single dashboard you can track device health, assign replacements, and schedule repairs before small issues become big headaches.
- Real-time device health monitoring
- Proactive maintenance alerts
- Automated software updates
- Integrated help desk ticketing
424/7 Ongoing Support
Our dedicated helpdesk is available around the clock to resolve any IT issue. Whether it's hardware failures, software hiccups, network problems, or account access requests.
- Device troubleshooting & replacement
- Password resets & account unlocks
- Software installation, updates & licensing
- Network & VPN connectivity support
5Collect & Refresh
When an employee off-boards or upgrades, we coordinate retrieval, securely wipe the device, and stage it for its next assignment or we store it for you.
- Automated offboarding workflows
- Secure data wiping and verification
- Device refurbishment and testing
- Inventory management and reassignment
6Retire & Recycle
End-of-life assets are responsibly wiped, recycled, or refurbished, complete with audit-ready certificates to keep your sustainability goals on track.
- Certified data destruction
- Environmentally responsible recycling
- Value recovery through refurbishing
- Compliance documentation and reporting
Ready to Transform Your IT?
See how SetupDock can automate your IT asset management, from procurement to retirement.
- Reduce device provisioning time by 80%
- Eliminate manual IT tasks and tickets
- Ensure compliance with security policies
- Focus on growth, not IT management